Refund policy
Refund & Return Policy
At Mango's Hair Glitter, every product is handmade with care and inspected before shipping.
Because our glitter gels are handmade cosmetic products, all sales are final.
Returns & Exchanges
We do not accept returns or exchanges.
The only exception is if your jar arrives broken or damaged during shipping.
Damaged During Shipping
If your order arrives damaged, please email us within 48 hours of delivery at:
Please include:
- Your order number
- Photos of the damaged jar
- Photos of the shipping box
- Photos of the packaging materials
If your claim is approved, we'll send a replacement at no additional cost. If a replacement is unavailable, we'll issue a refund.
Incorrect Orders
If we accidentally shipped the wrong product, please contact us within 48 hours so we can make it right.
Lost or Stolen Packages
Once a package has been marked as Delivered by the shipping carrier, Mango's Hair Glitter is not responsible for lost or stolen packages.