Refund policy

 

Refund & Return Policy

At Mango's Hair Glitter, every product is handmade with care and inspected before shipping.

Because our glitter gels are handmade cosmetic products, all sales are final.

Returns & Exchanges

We do not accept returns or exchanges.

The only exception is if your jar arrives broken or damaged during shipping.

Damaged During Shipping

If your order arrives damaged, please email us within 48 hours of delivery at:

📧 mangoshairglitter@gmail.com

Please include:

  • Your order number
  • Photos of the damaged jar
  • Photos of the shipping box
  • Photos of the packaging materials

If your claim is approved, we'll send a replacement at no additional cost. If a replacement is unavailable, we'll issue a refund.

Incorrect Orders

If we accidentally shipped the wrong product, please contact us within 48 hours so we can make it right.

Lost or Stolen Packages

Once a package has been marked as Delivered by the shipping carrier, Mango's Hair Glitter is not responsible for lost or stolen packages.